Steam just closed a massive loophole that allowed players to refund games even after spending significant amounts of time on them. But in the process, the company also added a new storefront feature ...

Valve has recently introduced significant adjustments to its refund policy for games purchased prior to their official release dates on the Steam platform. The new policy, effective immediately, ...

Steam has an oft-exploited refund policy, whereby any player is able to request their money back for a game that they bought within the last 14 days, and played for less than two hours. (Selling a ...

Jake brings two decades of experience with him, having covered major industry events, breaking news, one-on-one interviews, and more. When he's not playing World of Warcraft, he's usually on the hunt ...