Developers should keep a close eye on reviews. Through feedback, users show what they like and dislike, so apps can be improved to attract more downloads. Positive comments make you feel good, but ...

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Google is adding review search to the Play Store, helping users quickly find specific complaints, bugs, or paywalls instead of scrolling endlessly, a change that could make app ratings more ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. Aug 28, 2023, 11:00am EDT This article is more than 2 years old.