Salesforce Inc. today launched Agentforce Operations, an artificial intelligence system designed to extend specialized AI agents into the back office to automate manual work. Workflow automation tools ...

Salesforce has unveiled its Agentforce platform in a bid to provide enterprises with intelligent conversational capabilities and autonomous agents designed to handle a wide range of day-to-day tasks.

Salesforce has introduced Agentforce Operations, an AI-powered platform designed to automate back-office processes across systems like email, ERP, and collaboration tools. The tool aims to remove ...

Automation has always been underlying Salesforce product development, but it's more important than ever to users such as NASA. Salesforce has announced plans to integrate Einstein GPT and Data Cloud ...

At last week's Salesforce World Tour DC, Salesforce announced new Einstein GPT and Data Cloud capabilities for Flow, Salesforce’s business process automation solution. It also announced new Data Cloud ...

Enterprises have been fixated on AI agents for front office workflows, but there’s still a lot of operational drag behind the scenes. Many back office tasks, such as returns processing, inventory ...