The system, Unified Frontline, brings together customers, staff and AI agents across digital channels and operational ...

The new service will allow financial institutions using Backbase's digital banking platform to streamline the customer-facing process for moving accounts and verifying income. Banks’ deposit levels ...

ATLANTA--(BUSINESS WIRE)--Backbase, the global leader in Engagement Banking, announced St. Louis-based First Bank is live on the Backbase Engagement Banking Platform, powering the bank’s ...

Financial services and investment banking are rapidly adopting AI-driven and platform-agnostic collaboration tools to streamline workflows, reduce friction, and improve client engagement. From ...

IBS Intelligence (IBSi) is the world’s only pure-play Financial Technology focused research, advisory, and fintech news ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. With the help of the Backbase platform, pbb has been able to further ...

Backbase, a global player focused on Engagement Banking, announced an expanded relationship with Eastern Bank, a Boston-based financial institution with approximately $22 billion in assets. Eastern is ...

Backbase says that Alacriti, a cloud-based payments and money services provider, will integrate its payments hub solution into the Backbase Engagement Banking Platform. Through this partnership, ...

Backbase is excited to announce a major expansion of the Engagement Banking Platform with the introduction of the Intelligence Fabric layer, a powerful set of data and AI infrastructure and ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Together, they're solving a critical challenge: transforming digital ...

IBS Intelligence (IBSi) is the world’s only pure-play Financial Technology focused research, advisory, and fintech news analysis firm, with a 30-year track record and clients globally. We take pride ...