The Gartner "Hype Cycle" has long been a good way to look at capabilities and think of whether we are in the early days, in the hype, when a new technology has promise but the standards and ...

Evolving customer and market demands are rapidly reshaping the financial services landscape, pushing institutions to transition from closed, product-focused systems to open, customer-centric platforms ...

SVP & Head of Private Banking at Caye International Bank, a FinTech School Instructor & published author of The Digital Banking Revolution. Technology drives change in every facet of life. It’s ...

Chairman, CEO, Co-Founder at Finicity, leading the drive toward better data access and insights for better financial decision making. We may be living in a more hyper-connected world than ever before, ...

The banking process has changed vastly in recent decades, first with online banking and now app-based services. With these changes though, has come something of a regression in customer experience and ...

The Consumer Financial Protection Bureau (CFPB) has proposed an open banking rule (Proposed Rule) requiring certain financial institutions to allow consumers and approved third-party financial service ...

Citigroup Inc. C has simplified banking process by introducing Relationship Tiers. This along with retiring account packages has enabled enhancement of customer experience. New customers can ...