Most organizations track Key Performance Indicators (KPIs) to stay aligned with strategic goals—but what if we’ve been using them backward? Instead of treating KPIs as static metrics or top-down ...

In a recent consult with one of my career-coaching clients, she explained to me that an abrupt change in leadership had occurred. Her personal objectives were clear: to take 20 years of industry ...

What causes companies and organizations to fail? In a word, leadership. One of the worst fire officers I ever worked for was a captain who would routinely say, “It ain’t personal.” He would say this ...

I hear it in every executive conversation and in almost every meeting I attend. There’s optimism in the air: teams are experimenting, pilots are underway, early results look promising, and it feels ...

Another teacher at my school recently loaned me a copy of “The Classroom Behavior Manual.” Wow! I just read through the entire book yesterday! This book is speaking directly about my school’s student ...

You might have found that people who are difficult or even toxic seem to get ahead faster in some workplaces. Instead of being held back or slowed down, they are rewarded with promotions and other ...