Instagram’s AI Support Bot Made a Costly Mistake. It’s a Warning for Every Company

If your businesses is increasingly using AI to handle customer service requests, consider just how much authority you want ...
Futurism on MSN

Meta’s AI Support Bot Is Giving Hackers Access to Other People’s Instagram Accounts Just by Asking

This is wild. The post Meta’s AI Support Bot Is Giving Hackers Access to Other People’s Instagram Accounts Just by Asking ...
Krebs on Security

Hackers Used Meta’s AI Support Bot to Seize Instagram Accounts

The Instagram accounts for the Obama White House and the Chief Master Sergeant of the U.S. Space Force were briefly defaced ...
Hosted on MSN

OpenAI's own support bot has no idea how ChatGPT works

The ChatGPT app's support bot hallucinates the program's features. OpenAI currently has no in-app bug reporting, a serious omission. Recent chats show the support bot has gotten more knowledgeable.
The Verge

Cursor’s AI support bot made up a policy.

The bot, identified as “Sam,” invented a policy that said Cursor’s AI code editor tool could only be used by “one device per subscription,” causing users to say they were canceling their subscriptions ...
ZDNet

Microsoft updates its bot platforms with new features, support for Facebook, Slack bot features

I wore the world's first HDR10 smart glasses TCL's new E Ink tablet beats the Remarkable and Kindle Anker's new charger is one of the most unique I've ever seen Best laptop cooling pads Best flip ...