BRISTOL, TN (WJHL) – Bristol Tennessee Essential Services issued a response Wednesday afternoon, disagreeing with the findings and conclusions of a Tennessee Comptroller’s Office special investigation ...

BRISTOL, TN (WJHL) – Bristol Tennessee Essential Services reported a phone scam that targeted customers Wednesday. According to a BTES news release, customers were called and threatened with power ...

BRISTOL, Tenn. - Bristol Tennessee Essential Services is warning customers about a scam. The company says scammers are calling people and threatening to turn off their power unless they give a credit ...

A recent review of the impact of BTES’ installation of IntelliRupter devices (a recent upgrade to the electric system using the fiber-optic communication system) revealed an impressive number. In just ...

BRISTOL, Tenn. (WJHL) — There are add-ons to a utility’s electrical capacity, a 30-megawatt substation here, a 40-megawatt addition there — and then there are the kind of massive upgrades Bristol ...

A legal battle over control of electric service at a future high school site in Sullivan County first sparked by a power pole has been settled out of court. Appalachian Power Company and their ...

BRISTOL, Tenn. — An upgrade to the Bristol Tennessee Essential Services’ network this week resulted in unexpected outages for hundreds of cable and internet customers. “Our plan to was to upgrade our ...