New service tier addresses the fastest-growing discovery channel in professional services, the AI chatbot query, with a ...

Newrez has launched a new AI-powered mortgage assistant inside ChatGPT, becoming the first top-10 mortgage originator to roll ...

MDLive, a Sunrise, Fla.-based telemedicine provider, launched Sophie, an artificial intelligence-powered health assistant chatbot, the company announced Nov. 29. Sophie aims to streamline patient ...

Silverback AI Chatbot has announced ongoing development of its AI Assistant feature, reflecting broader changes in how organizations manage digital communication, automated support, and information ...

Online review aggregator Yelp wants to harness artificial intelligence to make it easier for users to find information curated by other people. Although Yelp’s users have always been able to dive into ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Amazon introduced Alexa for Shopping, an e-commerce bot that can answer queries and take actions on behalf of users ...

Like countless other tacked-on AI chatbots, it repeatedly offered help few people wanted that it was barely equipped to ...

Amazon Inc. AMZN is swapping out its Rufus chatbot for Alexa, positioning it as the core of its AI shopping strategy. The ...

Claude's viral bedtime behavior sparks debate over AI safety versus productivity as Anthropic's chatbot interrupts users with ...

Two instructors at Vilnius University in Lithuania brought in some unusual teaching assistants earlier this year: AI chatbot versions of themselves. The instructors — Paul Jurcys and Goda ...