Researchers found that part of what makes chatbots so compelling also makes them vulnerable to bad behavior. Here's why.

OpenAI is deliberately throttling the speed and availability of its AI-powered web search tools, a design choice that forces users to wait longer for answers and limits how often they can query. The ...

As people turn to chatbots for increasingly important and intimate advice, some interactions playing out in public are causing alarm over just how much artificial intelligence can warp a user’s sense ...

OpenAI has announced plans to introduce advertising within free and low-cost versions of ChatGPT, alongside voluntary safeguards including separation of advertisements from responses, privacy ...

At RSAC 2026, experts called for a privacy-by-default design as AI chatbots fail to protect survivors' data. I’ve been ...

Some women with complex chronic illnesses are using chatbots to search for diagnoses or relief from their symptoms.

Imagine a confidante who listens without judgement, remembers your worries, and always has time for you. For many people, such a friend would be priceless. But what if that friend isn’t human at all?

Chatbots are already a burgeoning source of news. Seven percent of respondents in the U.S. use chatbots for news every week, according to a report last summer from the Reuters Institute for the Study ...