The pandemic of 2020 may have been bad for a lot of businesses, but it was certainly good to technology vendors providing chatbots—i.e., conversational AI (artificial intelligence)—to banks. According ...

“2023 will be the ‘year of the chatbot’ in banking. After years of hearing pundits and futurists tell them how disruptive AI is going to be in banking, 2023 will finally be the year that bank ...

The front of the U.S. Treasury building on Jan. 3, 2024 in Washington, D.C. (Photo by J.David Ake/Getty Images) The Department of the Treasury is on the hunt for information on the latest and greatest ...

Banking is gradually moving away from the banking halls. It is no longer where a bank operates from that matters, but what it does. United Bank for Africa (UBA) Plc has in the last three years won the ...

Pan African financial institution, United Bank for Africa (UBA) Plc, has in the last three years won the hearts of its customers with its artificial intelligence chat bot, LEO, which has proven to be ...