MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The Customer Engagement Company ®, today announced that Verint Intelligent Virtual Assistant™ (IVA) has received top scores and is a leader in ...

New hub for integrations extends the capabilities of LivePerson's Conversational Cloud, making it simple to unlock the full potential of AI-powered conversations LivePerson Marketplace makes it easy ...

As AI reshapes the retail landscape, this tool will offer retailers new ways to personalize experiences, streamline operations and drive revenue, the company said. Safe, reliable information: Built-in ...

Gupshup Inc., the developer of a conversational artificial intelligence platform for marketing, commerce and support automation, announced Wednesday it raised over $60 million in mixed equity and debt ...

Albertsons will be the first retailer to bring the new Google Cloud Conversational Commerce agent to market via its Ask AI tool, designed to help customers build smarter, faster baskets with ...

Gupshup Converse, which helps businesses build two-way conversational journeys across the customer lifecycle. Business users can leverage advanced no-code tools to configure customer journeys, bot ...

NEW YORK, March 12, 2026 /PRNewswire/ -- LivePerson (NASDAQ: LPSN), a leading provider of predictable conversational AI, today announced the launch of LivePerson Sync in partnership with Coral Active, ...

It’s all about keeping the conversation flowing — no, I don’t mean in social settings (though that’s important on a personal level), but rather between customers and the contact center. Twilio is ...

Founded by Sheth in 2004, Gupshup is a conversational messaging platform that helps companies enhance customer experience through WhatsApp, RCS, Instagram, Voice, etc The new suite of products is ...

Gupshup, a conversational artificial intelligence platform provider, has released the AI Agent Library, a suite of 15 pre-built and customizable AI agents with industry knowhow specifically designed ...

AUSTIN, Texas, Nov. 7, 2023 /PRNewswire/ -- Oracle today announced a multi-year agreement with Microsoft to support the explosive growth of AI services. Microsoft is using Oracle Cloud Infrastructure ...

Now you can chat with Adobe's Firefly AI assistant and create images and videos using plain language and have access to more ...