"CX teams don't need more data, they need the right context at the right moment," said Brad Birnbaum, CEO and co-founder of Kustomer. "Kustomer AI - Signals turns intelligence into action directly ...

Teradata has launched Autonomous Customer Intelligence, a software and services offering to transform raw data and customer signals into context-aware, real-time actions at scale. This enhancement to ...

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time. For much of the past decade, customer data platforms (CDPs) were positioned as ...

This article originally appeared in the December 2007 issue of Business Communications Review magazine. Most customer service executives spend a considerable amount of time thinking about the need to ...

SAN FRANCISCO, June 05, 2025 (GLOBE NEWSWIRE) -- Observe.AI, the leading AI platform for contact centers, today announced a major expansion of its GenAI Insights offering, introducing powerful new ...

Gain an autonomous research partner that reveals insights, launches studies, and formulates winning strategies – shortening the distance between customer voice and strategic influence. PARK CITY, UTAH ...

NEW YORK, Feb. 3, 2026 /PRNewswire/ -- Socialhub.AI today announced the launch of its next-generation Customer Intelligence Platform (CIP) and a deepened strategic partnership with Microsoft, ...

Deeto, the AI-native platform for customer intelligence and activation, today announced a major evolution of its platform aimed at helping organizations treat authentic customer voice as a system of ...

SANTA BARBARA, Calif.--(BUSINESS WIRE)--Unwrap, the AI-powered customer intelligence platform, today announced its $12 million Series A to help companies better understand their customers. The round ...

Artificial intelligence is rapidly moving beyond experimentation and into real business impact across the mortgage industry. In this executive conversation, Total Expert CEO and Founder Joe Welu sits ...

PARK CITY, Utah, February 10, 2026 (EZ Newswire) -- Voxpopme, the customer intelligence platform trusted by Fortune 500 companies, announces Voxpopme Compass, a reimagined way for enterprises to ...