Customer success and revenue teams can build agentic retention workflows on Gainsight's customer intelligence using AI tools like Claude and ChatGPT San Francisco, CA — April 2, 2026 — Gainsight, the ...

In today’s retail climate, merchants are encouraged to gather as much data as they possibly can to understand the internal and external strengths and weaknesses of their company. Retail organizations ...

Kustomer AI - Signals” surfaces real-time customer context, sentiment, and escalation risk directly to reps and managers before they engage, closing the gap between CX visibility and action. Available ...

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time. For much of the past decade, customer data platforms (CDPs) were positioned as ...

Google Cloud customers can now purchase Clarity’s Voice of Customer intelligence, AI Support Automation, and Agent Assist platform directly through Google Cloud Marketplace. United Kingdom, March 14, ...

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

Making quality business decisions is no longer about trusting a hunch or leaning only on past experience. The real challenge for companies today is learning how to make sense of the overwhelming ...