SAN FRANCISCO--(BUSINESS WIRE)--Decagon, the leading innovator in AI customer support agents, today announced it has raised a total of $100 million, including its latest Series B funding round, ...
Today Decagon, the leader in conversational AI agents for concierge customer experiences, introduced a new and proactive generation of its agentic technology that anticipates customer needs, remembers ...
Decagon AI Inc., a startup that builds artificial intelligence-powered customer service agents for businesses, has closed on its third major funding round in the space of just 12 months, raising $131 ...
Decagon’s survey adds an age-range nuance to the broader discussion of what people prefer when contacting a brand for service/support, but as the results above demonstrate people want accuracy from AI ...
Decagon built the new capabilities alongside its own business customers in the chosen sectors of travel, retail, and healthtech— testing scenarios where the difference between Decagon’s concierge ...
Today Decagon, the leader in conversational AI agents for concierge customer experiences, introduced a new and proactive generation of its agentic technology that anticipates customer needs, remembers ...