Let’s begin with a fable. Call center performance is of supreme importance. The social channels, chat boxes, and other marketing efforts are collecting a greater number of leads. Dialers are perfectly ...

The surge in adoption of renewable energy driven by carbon neutrality policies has created operational challenges for large thermal power plants. These plants must now accommodate rapid load ...

The School of Law will host David C. Dvorak, chairman of the board and chief executive officer of DeepThink Health Inc., for a talk Tuesday, Oct. 29, from 4:30 to 5:30 p.m. in the Moot Courtroom. His ...

As businesses continue to harness Big Data to drive innovation, customer engagement and operational efficiency, they increasingly find themselves walking a tightrope between data utility and user ...

Operational and analytical IT systems have always needed lots of data. But the wave of artificial intelligence and generative AI systems now being developed are pushing the demand for data to new ...