This story is from an installment of In the Loupe, our weekly insider newsletter about the best of the watch world. Sign up here. Anyone who’s ever had to repair a luxury timepiece knows the drill: ...

Before you replace anything, search your exact model + symptom on YouTube — a $300 repair call is often a $10–$20 fix Watch a couple videos, then only DIY if it’s simple and safe (no gas, major ...

The most poignant stories involved the families of immigrants. “This watch was important enough for someone to put it in a small bag of possessions to emigrate,” Kivel says. “It was one of the very ...

Bricked watches, failed updates, and boot loops could soon be sorted in-store instead of being shipped away ...

Apple Stores may soon fix Apple Watch software issues on-site using a new repair dock, eliminating the need to send devices ...