"Being a gate agent has totally changed my perspective as a passenger." ...

Most travelers think getting upgraded is pure luck. Like the travel gods just happen to smile down at gate B12 and drop a first-class boarding pass into your hands. Honestly, that's not really how it ...

If you think you get annoyed when fellow passengers crowd the gate during the boarding process, imagine how it feels to witness it multiple times a day. Rushing to get on board with your carry-on may ...