Microsoft on Wednesday released a free analytics tool it calls Clarity that has been in beta for two years. The technology has several features revolving around heat maps that aim to help website ...

Brick-and-mortar retail leaders regularly evaluate store layouts, fixtures, planograms, staffing, and product offerings to optimize customer convenience and basket size. But how do they best determine ...

Every time you walk into a grocery store, a big box retailer or a pharmacy, AI-powered cameras track how you move, where you linger and what you almost bought. Here’s what they know.