Network executives who want to resolve problems more quickly, manage the life cycle of software and hardware assets, and adopt IT governance best practices have probably talked about implementing a ...
More businesses are realising how a configuration management database can help them make better use of their IT, writes Alan Greenberg Bridging the gap between IT and business is moving closer to ...
The concept of a configuration management system (CMS) is an idea whose time has come - particularly since the release of IT Infrastructure Library (ITIL) Version 3, known as V3. ITIL V3 devotes ...