The Enterprise AIM game plan has been public since last spring when AOL said it was working with Verisign on encrypted instant messaging. The consumer product has been downloaded by tens of millions ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

First popularized by adolescents sharing gossip and homework tips, instant messaging is going mainstream: In the U.S. 13.4 million people are IM-ing (yes, it has become a verb) at work, each averaging ...

Industries thrive when there is just one standard to adopt. E-mail has become much more pervasive because of the SMTP protocol; the video industry grew quickly because VHS won out over beta; IBM ...

The use of instant messaging in the U.S., for both work and play, is up 19% over last year, according to an Instant Messaging Trends survey released yesterday by America Online Inc., which makes AOL ...

Effective communication and seamless collaboration are pivotal in delivering quality care. In the fast-paced world of healthcare, where timely decisions can make all the difference, adopting a secure ...

Major internet service provider AOL was dominating the market in the 1990s, not long after its founding in 1983. In that decade, AOL programmers worked on an app that had the ability to send instant ...