The craft retailer is revamping its tiers, adding another rewards level for its most loyal — and spendy — customers.

Signing up for grocery store loyalty programs seem like a smart way to save, but there's more happening behind the scenes than shoppers realize.

Reimagined rewards program introduces better perks, richer benefits, and more ways for loyal shoppers to earn on everyday purchases -- Michaels is expanding its loyalty program with the introduction ...

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It seems that every retailer has a loyalty program these days. Because of this, their universality is raising the bar. To capture customers’ attention, it’s no longer enough just to offer discounts or ...

Special perks are not enough anymore, especially for a brand attempting to regain a place in the cultural conversation.

However, some grocers are slightly ahead of the game, Bradner says, by offering coupons or other savings based on what a specific consumer buys. Along these lines, CIO Harrison Lewis of supermarket ...

The unified Love’s Rewards increases how much professional drivers earn on in-store purchases and adds a points system for casual drivers.

The traditional approach to gauging loyalty often relies on RFV—recency, frequency, and lifetime value. While these metrics have their merits, they fail to paint a full picture of a loyalty program’s ...