Starbucks’ recent overhaul of its loyalty program marks a significant shift for what has long been considered the benchmark ...

WalletHub’s latest study highlights which loyalty programs deliver the most consistent value.

Looking to save when you dine out at your favorite chain restaurants? Here’s a great place to start: Join the loyalty program! Many of these free memberships give you a chance to snag exclusive deals ...

Loyalty programs require members to make purchases to earn rewards and are designed to increase visitor frequency. Whether it's a local car wash that gives you a free wash after your fifth visit, or a ...

Starbucks is making some major changes to its rewards program starting next month, and customers are not happy about the ...

New QR-based customer loyalty program for B2C helps independent restaurants compete with large chains by turning ...

Convenience-store chain Weigel’s is extending its loyalty ecosystem beyond its own digital channels through a new integration that allows customers to earn rewards on orders placed through DoorDash.

No matter where you travel, you have to figure out where you're going to stay. With so many hotel chains available, it's hard to determine which one is best for your needs. Thankfully, most bigger ...

Forbes contributors publish independent expert analyses and insights. Jenn covers retail, customer loyalty and behavior, CX and CRM. It’s reported that just 3% of parents change their baby’s name ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...

Special perks are not enough anymore, especially for a brand attempting to regain a place in the cultural conversation.

Flight Centre Travel Group's game‑changing travel loyalty program, World360 Rewards, was officially launched in Sydney last ...