Ill-mannered employees can create a negative work atmosphere in which co-workers are unmotivated to do their work and customers don't want to deal with your company. Thus, as the owner of a small ...

Every year around this time I look forward to a letter from my friend, Pamela Hillings Tegtmeyer, Pasadena’s manners maven. For the past 40 years, she has compiled an annual pantheon of the Most ...

Please, thank you, you’re welcome, excuse me, after you…. These words are music to most parents’ ears. Yet our favorite words are not always our child’s favorite words. In fact, instilling manners in ...

“Eighty-One Years Wise,” who wrote in about feeling uncomfortable around poorly behaved children, was spot on, but I’ve also been known to pause by a table in a restaurant where a family of total ...

Dear Annie: “Eighty-One Years Wise,” who wrote in about feeling uncomfortable around poorly behaved children, was spot on, but I’ve also been known to pause by a table in a restaurant where a family ...

Pamela Hillings Tegtmeyer, Pasadena’s resident manners maven for the past 38 years, has compiled her yearly list of the Most Well-Mannered Persons in the San Gabriel Valley. She has an exceptional ...