Mitel just unveiled its new contact center offering, Mitel CX, which Mitel calls a “GenAI-assisted CX management platform.” While Mitel has had on-prem contact center offerings for years, they were ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel, a global leader in business communications, announced today that TMC, a global, integrated media company helping clients build communities in print, in ...

Late last month, Sun Chairman Scott McNealy, and Mitel Chairman Terry Matthews delivered a Webcast on their thoughts on convergence in a thin-client environment. The discussion follows two March 2008 ...

As most of us know by now, contact centers and customer experience (CX) have become the cool kids on the block --many unified communications (UC) vendors have either pivoted to focus more on their ...