I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...
Max just closed his laptop after a brutal weekly check-in with his boss. The entire conversation focused on Max’s performance: how he’s missing deadlines and turning in subpar work, and how it’s ...
We entrepreneurs pour our hearts and souls into our businesses. They are the products of our creative energy, our passion-made manifest. If you're like me, you assume that any customer who takes the ...
Customer feedback can be a powerful tool to drive growth—especially when it's not what you want to hear. When faced with unfavorable reviews or feedback, there is always an opportunity to learn ...
Direct communication is needed for successful feedback, but tattling is different. It is more like reporting someone's wrongdoing. It can be malicious, meant to get someone in trouble, or to hurt ...
You have a scheduled meeting with a subordinate. The feedback is going to make the person squirm. In this blog, we will provide research-based suggestions to help you be more effective in giving ...
Forbes contributors publish independent expert analyses and insights. Lucy Paulise is executive coach and author of Timebox, based in Texas. Even when you’re hitting your goals, negative feedback can ...