Over two years ago, I wrote a post saying, You don't "do Lean." Beyond suggesting that there should be a form of medical malpractice lawsuit against those consulting firms that promise hospitals that ...

Lean is good. Fat is bad. Right? Maybe not. Ask the polar bear if he doesn’t store fat, how would he survive the winter? This furry analogy may not only be wildlife wisdom. It finds some pertinence in ...

Lean and Six Sigma aren’t the answer to improving your hospital. Being like Toyota is, but that doesn’t mean the answer is gemba walks and value stream maps. Don’t let the consultants fool you. The ...