BT could face an investigation after its digital rollout left some vulnerable customers without access to a phone line. Regulator Ofcom said it could investigate and potentially fine the company if ...
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Virgin Media failed vulnerable customers in digital phone switch says Ofcom as it issues £24m fine
Virgin Media put thousands of vulnerable customers at 'direct risk of harm' when moving them to digital landlines, the communication regulator said on Monday. Ofcom has fined the telecoms giant ...
Over 1.6 million customers have switched landline or broadband provider using One Touch Switch process since it launched a year ago, reports media regulator Ofcom. One Touch Switch allows simple ...
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