Editor's Note: The Pentagram prints work by published writer and JBM-HH Commander Col. Patrick Duggan. This is the first in a two-part feature written originally for Small Wars Journal, reprinted with ...

Hayden is the President and Chief Revenue Officer of Seismic, a global enablement company, where he leads the go-to-market team. In today’s service-based economy, customer experience has taken center ...

When it comes to developing a customer-centric organization, the soul of that transformation journey lies in your corporate culture. Without the right culture, one deliberately designed to be customer ...

Inclusiveness of workplace culture can be measured by a concrete set of six factors, according to a study published today in JAMA Network Open from researchers at the Perelman School of Medicine at ...

You might want to be a little more specific than this. This summer, teams will go away on team retreats or leadership summits to set those values. Far fewer will do anything about them. Just 10% of ...

Last week, I moderated a panel at TWIMLcon about how teams and organizations can operationalize responsible AI that combined perspectives from three people from different corners of the tech and AI ...

The Space Systems Command’s Space Domain Awareness (SDA) Tools Applications and Processing (TAP) Lab collaborated with commercial and academic partners to achieve mission success for Apollo ...

Since the release of my book, The Not So Subtle Art of Caring: Letters on Leadership (2022, John Hunt), one of the questions I am asked most frequently is, “How do you operationalize kindness?” ...

Population health has been a healthcare industry buzzword for over a decade and many organizations have tried to transform themselves to achieve its promise. Although some have succeeded, many others ...