It’s a special kind of excitement: you sign the papers, get the keys, and walk out to a truck that still smells like it’s never seen a fast-food bag. The paint is supposed to be the easy part—shiny, ...

Human quality inspectors in Nissan’s factories have historically spotted between 85 percent and 95 percent of flaws in the finish of cars exiting the paint booth. That wide range of variability is due ...

A few days ago, I wrote about how packed Tesla Service Centers prevent the company from selling more affordable vehicles. Most cars Tesla delivers (69%) have to visit these repair shops in the first ...