Forbes contributors publish independent expert analyses and insights. William Arruda covers personal branding, leadership, and careers. Negativity and fear can have a major impact on employees and the ...

Often in my seminars, I use the example of a small software company I’ve worked with, which gained some notoriety in the late 1990s for its “no-jerks” policy. Meant to capture some of the intangibles ...

How many times have you said, “Hi, how are you?” and someone says, “I’m OK," or “Hanging in," and you left it at that, moving on with your agenda items? Or maybe a colleague said something like, “Ugh, ...