Morningstar

Narvar Introduces NAVI, an Agentic Assistant for Post-Purchase Automation

Agentic AI launch at NRF 2026 is designed to improve post-purchase resolution across delivery, returns and exchanges NEW YORK, Jan. 12, 2026 /PRNewswire/ -- Narvar, the #1 platform for intelligent ...
Forbes

What Major Retailers Must Learn About The Post-Purchase Experience

I’ve seen more returns than most people ever will. Why? Because I head up the sales division at a company that makes one of the more popular returns solutions for enterprise sellers on Shopify and ...
Women's Wear Daily

How Managing the Post-Purchase Afterglow Boosts Return Shoppers

According to Sharma, that means open lines of communication, and plenty of information about order status—even when something goes wrong. In a report by Narvar, 83 percent of consumers said they ...
Morningstar

Retailers Sharpen Focus on Personalizing the Post-Purchase Journey, Finds Listrak's 2026 Cross-Channel Benchmark Report

Powered by Listrak Intelligence, the report analyzes key KPIs across a dozen retail verticals and provides actionable insights for super-charged cross-channel marketing LITITZ, Pa., March 10, 2026 ...
Entrepreneur

This Email Strategy Turns One-Time Buyers Into Long-Term Subscribers

From post-purchase flows to community digests, here’s how to build an email lifecycle that keeps subscription health customers engaged long after they buy. Retention grows when email guides behavior, ...