There are many instances of a tech product being perfectly sound in general but, for reasons unclear, a particular sample just doesn’t work. In these instances, the vast majority of manufacturers have ...

Intel's flagship Core i9-14900K and Core i9-13900K processors and their ongoing instability issues aren't just causing problems for gamers but data center operators, too... with some of them switching ...

<P>Something that has long driven customers crazy are the arbitrary "restocking" fees that vendors often charge when you return a defective product for credit. But a reader recently encountered an ...

ASUS RMA complaint shows 10 failed repairs, overheating issues, and blocked service request, raising concerns about after sales support quality.

I've never had a need to RMA any Tyan equipment, but when I have needed to use their tech support for other reasons, I've had excellent experiences. It would be truly sad if their support has gone ...