Amazon offers a generally customer-friendly return policy, with most items eligible for return within 30 days, extended during the holiday season. Certain categories have restrictions or ...

The e-commerce giant targets the leader of the RBK scam ring, who allegedly used elaborate, fake police reports about missing ...

She says her Amazon account was locked after a refund dispute over damaged luggage. NBC 7 Responds helped fix it.

Amazon filed a federal lawsuit Tuesday in Seattle accusing a group using the name RBK of getting more than $4 million in ...

A federal agency will open a portal on April 20 that lets businesses apply for a refund for Trump tariffs struck down by the Supreme Court.