As of June 30, 2021, carriers are required by the Federal Communications Commission to deploy STIR/SHAKEN call authentication technologies to combat illegal caller ID spoofing. While much attention ...

With every new layer of security, fraudsters look for their next way in. As the government implements a variety of controls in digital channels for identity and device proofing, fraudsters seek new ...

STERLING, Va.--(BUSINESS WIRE)--Neustar®, Inc., a global information services company and leader in identity resolution, has introduced a new product offering, Inbound Authentication Pro, the industry ...

As a consequence, a significant number of inbound callers who are put on hold for more than a brief time up abandon their calls and hang up. In some cases, depending on the call center’s communication ...