Do you play pool? I sure don’t. But I know enough about the game to use it as a metaphor for the hidden reasons we don’t do what we say we will. The object is to get balls into pockets using a big ...

Finding the root cause of a vehicle issue takes time, skill, and experience. Here's what goes into proper diagnostics.

Sakichi Toyoda created the "Five Whys" (5Ys) as a method for identifying root causes of errors or problems way back in the early years of Toyota. He claimed that by asking "why?" five times, one could ...

Two expectations informed end-users have of electric motor service centers are reliable best practice repairs and root cause failure analysis (RCFA) to prevent recurring failures. Service centers ...

Note: This is the fourth blog in a series about how our views of truth and reality contribute to some of the problems we experience as individuals and as a society. I don't claim that what I say is ...

Application inefficiency usually isn’t caused by a major bug. More often, it results from small oversights, technical shortcuts and misaligned processes. When these issues accumulate over time, they ...

When ASC leaders blame inefficiencies on a workforce shortage they are dodging the root cause of the problem. In the majority of cases, facilities are dealing with a failure in workplace utilization, ...

To the average American not employed as an industrial engineer or a member of a problem-solving team at some big business, the term “root causes” would have seemed obscure until a few weeks ago. But ...