LONDON--(BUSINESS WIRE)--Quantzig, a global data analytics and advisory firm that delivers actionable analytics solutions to resolve complex business problems, has announced the completion of its ...

Tim Hafner, CEO and co-founder of OpenServ, believes social analytics are on track to become as central to trading as traditional price and volume data, underscoring a structural shift in how markets ...

This is Part V and the final installment of Retail TouchPoints’ multi-part feature exploring trends and developments in social media analytics, the business intelligence it provides, and the real-life ...

SoCoCare hits all of the hot topics in the contact center space today: cloud, social (and by extension mobile) and analytics. The keynotes are over and the exhibits have closed: The last day of ...

If you’ve ever sat in a meeting watching a slide deck of social media numbers—reach, impressions, engagement, CPM—then asked, “So what does this mean for us?” you’re not alone. That moment of silence ...

There are dozens of social media measurement tools out there, but this one might be the first to comprehensively tackle the space. An in-depth look at SAS’s new Social Media Analytics solution, ...

This is Part II of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and the business intelligence the technique provides. This segment focuses on ...

Forbes contributors publish independent expert analyses and insights. Geri Stengel writes about the success factors of women entrepreneurs. Left to right: ViralMoment—co-founded by Sheyda Demooei, CTO ...

Social technology has moved well beyond media, and businesses priorities on the social web are no longer limited to increasing likes or retweets. Now, it’s about social customer experience, data, and ...

Being a great Michigan Tech social media admin (SMA) involves balancing creativity and being strategic. If the role were an ice cream sundae, then getting to flex your creative muscles is the cherry ...

Janette Novak is a freelance journalist and consultant who specializes in teaching online business and small business marketing. Previously, Janette owned a boutique marketing agency and served as a ...