Tired of fielding complaints from residents regarding what is generally viewed as substandard service from its cable and internet provider, Tarboro town officials have asked state Attorney General ...

Legislators could be asked for help in pushing communications provider Suddenlink to reestablish a customer service center in West Virginia. Charlotte Lane Charlotte Lane, the chairwoman of the Public ...

CHARLESTON, W.Va. (WSAZ) - On Feb. 9, the West Virginia Public Service Commission announced its largest fine to date, when they levied a $2.242 million penalty against cable provider Suddenlink. “We ...

CHARLESTON, W.Va. (WSAZ) – The Public Service Commission of West Virginia is requesting that Suddenlink submit a plan to correct insufficiencies in customer service. The correction plan is to be filed ...

CHARLESTON — The House of Delegates committee working on a bill laying out new broadband regulations heard from Suddenlink Communications on Monday on what the cable and internet service provider was ...

He said the final Suddenlink representative he communicated with took mercy on him and fixed the problem. Murphy, in a follow-up posting on Tuesday evening, said he wanted to let his constituents know ...

The West Virginia PSC fined Suddenlink more than $2.2 million Wednesday. (File Photo) CHARLESTON — The West Virginia Public Service Commission announced Wednesday a $2.2 million fine for TV and ...

CHARLESTON, W.Va. — Suddenlink says it has successfully resolved almost all of the complaints made in connection with its service to the state Public Service Commission since January 2019. Charlotte ...

Council members will then send it to state representatives and the Texas Public Utilities Commission. “I didn’t think we had any options because we have no regulatory authority over Suddenlink or any ...

"Suddenlink has a longstanding partnership with the city of Georgetown, where we have invested in our network and services to deliver 1 gigabit broadband speeds, our advanced Altice One entertainment ...

JONESBORO, Ark. (KAIT) - It’s been one year since Suddenlink customers aired their grievances, and 12 months later, we’ve discovered customers are still sending complaints. One of those complaints is ...

Suddenlink customers across the nation and the Brazos Valley have complained about billing problems and customer service delays and the company issued a statement Monday addressing those concerns.