Talisma recently released Version 6.0 of its multichannel CRM suite, updating its base for managing customer relationship basics, including SFA, marketing, and customer service interactions. New ...

Oftentimes customer service is looked at as a reactive function: A consumer has an issue, reaches out to a contact center, and hopes to get an answer or some form of resolution. In a perfect world, of ...

Talisma has launched its Autonomous Customer Operations Platform, a part of the Talisma 13.0 release, aimed at facilitating ...

Talisma has released a new version of its Customer Interaction Management suite, Talisma CIM 7.0. The software integrates multiple communication channels, including e-mail, chat, Web self-service and ...

nGenera Corp. (fka. BSG Alliance), an Austin, Texas-based provider of on-demand enterprise software, has acquired Talisma Corp., a Bellevue, Wash.-based provider of customer interaction management ...

What is nGenera and where did it come from? That may be the question on many minds after today's announcement that the well-funded start-up has purchased Talisma Corp., one of the leading providers of ...

Bengaluru, Karnataka, India: Talisma Corporation Pvt. Ltd., a leading provider of customer experience solutions, is excited to announce its strategic partnership with Kaleyra, a US-listed ...

The National University System is replacing the current constituent relationship management (CRM) module of its ERP system with Talisma CRM. The change is intended to provide National with greater ...

Talisma has signed an MoU with Karnataka State Open University (KSOU). Given that India’s national average of student employment is currently only 12.2 per cent, as per a report by the Centre for ...