We hate to break the news to you: Facebook does not staff a team of customer service representatives working the phone lines to help you with a likely niche and nuanced problem. Not being able to ...

Anurag's interest in technology was sparked around 15 years ago when he first tried a Nokia smartphone, one of those Windows-powered devices. Having only used feature phones up until then, he was ...

TRACY, Calif. -- Facebook and Instagram users have long complained there is no way to get help when hackers take over their accounts. There is no phone number to call, and online help pages lead them ...

Meta's family of apps including Facebook and Instagram were down on Wednesday, resulting in users being unable to access the services. Meta acknowledged the outage via a post on social media site X, ...

Facebook parent company Meta Platforms Inc. is building a customer-service division to help users of its social networks who have had posts or accounts removed unexpectedly. The effort is in the early ...