It was an idle Tuesday when I received a call that a location in South America had finally figured out why the paper ...

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Factories are more than collections of machines: they are decision systems made up of people interpreting signals under ...

Utilities are under immense pressure to improve reliability amid aging infrastructure, climate instability, and increasing customer demands. They must manage millions of assets as their networks ...

Two expectations informed end-users have of electric motor service centers are reliable best practice repairs and root cause failure analysis (RCFA) to prevent recurring failures. Service centers ...

When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...

Three weeks after a massive IT outage brought the world to its knees, CrowdStrike has just unveiled a detailed Root Cause Analysis report. The July 19 systems crash left an indelible mark, causing ...