There’s much to complain about in modern life, whether it’s flights that depart hours late, deliveries that don’t show up, or repair services that fail to repair. Even if consumers do their homework ...

NORFOLK, Va. — Consumers facing issues with contractors, apartments, or retail purchases can get better results by handling their complaints the right way. Problems can pop up unexpectedly and ruin ...

Add Yahoo as a preferred source to see more of our stories on Google. A mid-adult woman working from home with computer problems, speaking to a customer service representative. (10'000 Hours via Getty ...