One of the most important steps toward releasing a new product is to make sure it has high usability. That means it is easy to use and provides the best possible experience for the user. After all, ...

It doesn’t matter what you call it. Here's the bottom line: you need to test software with its future users. One of the topics that create much confusion in the software world is the difference ...

Editor’s Note: Brenden Mulligan is a co-founder and designer at Cluster, and previously created Onesheet, MorningPics, ArtistData, and others. This is the final part of a three-part series on how live ...

Even with all the application availability and performance enhancements you build into your Web infrastructure, you still need to build something that visitors actually like to use. Unfortunately, ...

When it comes to planning usability tests, it remains surprisingly difficult for many companies and individuals to answer the question, “How many participants do I test with?†When I first started ...

Too many startups fail because they try to scale before finding product-market fit. Doubling down on a product before you’ve proven its value is a recipe for disaster. To solve this, we must test and ...

User testing is the most effective way to find out if your product will succeed when it gets to market. Physically sitting down with users and watching them navigate your product, service, or site can ...

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Do you understand who your customers are? Do you know what problems you’re solving for your users? User testing can help you determine exactly who your website is for and what communication they’ll ...