SAN FRANCISCO--(BUSINESS WIRE)--As contact centers transition to a work-at-home model, the implementation of all-in-one artificial intelligence (AI) tools that automate and optimize operations has ...
Genesys highlighted several customers, including a large financial institution in Brazil, Banco Bradesco, which used Genesys Cloud to reduce its cost to serve by 30%. By using CX Cloud from Genesys ...
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