Monday - Friday, 6:00 - 7:00 PM ET In a Wednesday interview with CNBC's Jim Cramer, Salesforce CEO Marc Benioff discussed the enterprise software company's new platform, "Agentforce," and described ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

Salesforce has partnered with NMIMS to digitally transform its admissions process using Agentforce and MuleSoft. The platform enables AI-driven student engagement, automated lead management and ...

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Salesforce recently announced that it has introduced more than 50 AI-powered tools among its workforce and reported that these tools have collectively saved all of its employees in excess of 50,000 ...

Health and dental plan company Simplyhealth is using generative artificial intelligence (GenAI) technology to cut the time it takes to respond to customer emails. The company said its use of ...