Enterprises are under increasing pressure to drive value for the business, and the number one means to drive that value is now through the development of quality software. Perhaps it sounds simple ...

Value stream mapping (VSM) is a business management tool that documents the steps needed to take a project from inception to customer delivery. Often associated with Lean Six Sigma practices, the tool ...

Making decisions about social issues, including scientific ones such as climate change and bioengineering, requires values as well as facts. One good way to make such values explicit is to diagram ...

This is about my journey, from a newly-minted yet confused CEO caught like a rabbit staring helpless into the oncoming headlights of change – to being voted one of the most influential people in IT ...