DRS Technologies Inc. has won a Navy voice communications contract worth $13.8 million. Under the indefinite-delivery, indefinite-quantity contract, the company will furnish new integrated voice ...

Agency plans to install 462 new systems as part of its air traffic control modernization effort.

ST. LOUIS — Managed service provider Interface Systems has announced the launch of its enhanced intelligent voice-down system. The updated solution now integrates with Interface Systems’ Interactive ...

Voice interfaces are entering a new phase. After years of limited adoption, the field is experiencing a resurgence, driven by real-time large language models, multimodal assistants, and a wave of new ...

As AI becomes a fixture in contact centers, the conversation is shifting from hype to measurable business value. Enterprises are no longer asking if they should deploy AI for routing, self-service, ...

Voice technologies are becoming more than just a convenience today. They have evolved from simple voice commands to dynamic tools that redefine how we connect with machines and each other. These ...