Running the phone system for even small companies can be a complicated business if you do it all in-house. Not only are there capex costs to consider (which in these days of tight budgets is probably ...

Martin LaMonica is a senior writer covering green tech and cutting-edge technologies. He joined CNET in 2002 to cover enterprise IT and Web development and was previously executive editor of IT ...

Internet-based telecom technology has come of age and is now providing businesses with quantifiable benefits. Its tax season and the accountants and partners at J.H. Cohn, the 13th biggest accounting ...

A couple weeks ago at the WebRTC Paris show, W3C Chairman Dominique Haza l-Massieux talked about how WebRTC is changing the Web. We hear a lot about how WebRTC will change telephony, but we never hear ...

“Cloud computing has created an amazing opportunity for SMBs to immediately level the playing field when it comes to accessing phone systems equivalent to the ones used by their larger competitors,” ...

Microsoft is bound to play a growing role in enterprise telephony systems over the next few years, helping them to evolve beyond the simple features such as speed dial, conference call and voice mail ...

I’ve recently been working with a client on the Gulf Coast – Hurricane Alley, as we like to call it – that is interested in replacing its traditional IP PBX system with a cloud-based telephony system.

Restrictions spurred by the Covid-19 pandemic are likely to be a key driver in global user spending on cloud-based web conferencing systems growing by 24.3% in 2020, according to a forecast by analyst ...

The new technology allows the airline to place ads on a display that appears when users make free, over-the-internet phone calls with MediaRing Talk, a service similar to Skype. The company claims to ...