An 18-month program combining leadership training and quality assurance education is being credited with reducing turnover and improving resident safety and quality of life.

After finding traditional employee satisfaction surveys lacked meaningful insight into the “why” behind staff responses, ...

When paired with Quality Assurance and Performance Improvement (QAPI) and leadership training focused on communication, deeply involved coaches were able to support staff to move the needle on quality ...

This article is sponsored by QAPIplus. As home-based care agencies face growing pressure to improve quality, reduce clinician burden, and prepare for ...

Anyone with an interest in quality nursing home care should agree on one thing: The moment for Quality Assurance/Performance Improvement (QAPI) is now! A couple of years ago, a nursing home ...

Noncompliance at deficiency tag F865 will be cited if surveyors find that a facility has not implemented and/or maintained a comprehensive QAPI program that addresses all the care and unique services ...