Omnicom CIO Craig Cuyar discusses AI, data and operating model transformation as the company evolves into a more integrated, ...

As AI adoption accelerates, enterprises should demonstrate how deliberately they place judgment across the system.

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

At its Think 2026 conference, IBM introduced a governance-first AI operating model aimed at moving enterprises from isolated AI projects to systemic, operational integration. The framework is built on ...

Employees are adopting AI fast, but CIOs still need to manage the operating model so quick productivity gains don't turn into ...